RETURN & REFUND
At Dontsuyy.com, we strive to provide the best quality products and customer service. Due to the nature of our digital products, all sales are final. However, we understand that there may be exceptional circumstances that warrant a return or refund. Please read our return and refund policy carefully.
Digital Products
All sales of digital products (SVG and PNG files) are final and non-refundable. Once the files have been downloaded, we cannot offer a refund or exchange.
Exceptional Circumstances
If you encounter any issues with your purchase, such as corrupted files or incorrect downloads, please contact our support team within 7 days of purchase. We will work with you to resolve the issue promptly.
Requesting a Refund
To request a refund under exceptional circumstances, please email us at [Insert Contact Email] with the following information:
- Your order number
- Description of the issue
- Screenshot or proof of the issue (if applicable)
Processing Refunds
If a refund is approved, it will be processed within 7-10 business days. Refunds will be issued to the original payment method used during the purchase.
Contact Information
If you have any questions or concerns about our return and refund policy, please contact us at:
- Email: [email protected]
- Phone: (954) 923-0313
Thank you for shopping at Dontsuyy.com. We appreciate your understanding and support.